You should be running reports in QuickBooks Online on a weekly—if not daily—basis. Here’s what you need to know

You can do a lot of your accounting work in QuickBooks Online by generating reports. You can

• Maintain your customer and vendor profiles

• Create and send transactions like invoices and sales receipts, and record payments

• Enter and pay bills

• Create time records and coordinate projects

• Track your mileage

• Process payroll (if you have employees)

These activities help you document your daily financial workflow. But if you’re not using QuickBooks Online’s reports, you can’t know how individual elements of your business like sales and purchases are doing. And you don’t know how all of those individual pieces fit together to create a comprehensive picture of how your business is performing.

QuickBooks Online’s reports are plentiful. They’re customizable, easy to create, and they’re critical to your understanding of your company’s financial state. They answer the small questions, like, “How many widgets do I need to order?” and the larger, all-encompassing questions like, “Will my business make a profit this year?”

Getting the Lay of the Land

Let’s look at how reports are organized in QuickBooks Online. Click Reports in the toolbar. You’ll see they are divided into three areas that you can access by clicking the labeled tabs. Standard refers to the comprehensive list of reports that QuickBooks Online offers, displayed in related groups. Custom reports are reports that you’ve customized and saved so you can use the same format later. And Management reports are very flexible, specialized reports that can be used by company owners and managers.

Standard Reports

The Standard Reports area is where you’ll do most—if not all—of your reporting work. The list of available reports is divided into 10 categories. You’re most likely to spend most of your time in just a few of them, including:

• Favorites. You’ll be able to designate reports that you run often as Favorites and access them here, at the top of the list.

• Who owes you. These are your receivables reports. You’ll come here when you need to know, for example, who is behind on making payments to you, how much individual customers owe you, and what billable charges and time haven’t been billed.

• Sales and customers. What’s selling and what’s not? What have individual customers been buying? Which customers have accumulated billable time?

• What you owe. These are your payables reports. They tell you, for example, which bills you haven’t paid, the total amount of your unpaid bills (grouped by days past due), and your balances with individual vendors.

• Expenses and vendors. What have I purchased (grouped by vendor, product, or class)? What expenses have individual vendors incurred? Do I have any open purchase orders?

The Business Overview contains advanced financial reports that we can run and analyze for you. The same goes for For my accountant reports. Sales tax, Employees, and Payroll will also be vital for you if your business has employees.

Working with Individual Reports

To open any report, you just click its title. If you want more information before you do that, just hover your cursor over the label. Click the question mark to see a brief description of the report. If you want to make the report a Favorite, click the star so it turns green. 

When you click the Customize link (the three vertical dots), a vertical panel slides out from the right, and the actual report is behind it, grayed out. Customization options vary from report to report. Some are quite complex, and others offer fewer options. The Sales by Customer Detail report, for example, provides a number of ways for you to modify the content of your report so it represents exactly the “slice” of data you want. So you can indicate your preferences in areas like:

• Report period

• Accounting method (cash or accrual)

• Rows/columns (you can select which columns should appear and in what order, and  group them by Account, Customer, Day, etc.)

• Filter (choose the data group you want to be represented from several options, including Transaction Type, Product/Service, Payment Method, and Sales Rep)

Once you’ve run the report, you can click Save customization in the upper right corner and complete the fields in the window that opens. Your modification options will then be available when you click Custom reports, so you can run it again anytime with fresh data.

We’ll go into more depth about report customization in a future article. For now, we encourage you to explore QuickBooks Online’s reports and their modification options so that you’re familiar with them and can put them to use anytime.

Make Your QuickBooks Work for You

Your accounting software should be working for you, not against you. If you feel like you’re fighting an uphill battle with your accounting systems, then we should talk! We’ve made it our mission to help small business owners like you understand their finances, and that starts with your everyday bookkeeping processes.

The easiest way to get help with your accounting systems and processes is to meet with our accounting and QuickBooks expert, Juliana. Schedule your Accounting Hub consultation to save your spot! We’ll see you there!